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FREE, 2-DAY SHIPPING ON ALL ORDERS!
FREE, 2-DAY SHIPPING ON ALL ORDERS!

FAQ's

  • What is Luxio?
    • Luxio is online retail store that was founded in 2018. We are based in STL, Missouri.
  • What does Luxio mean?
    • Luxio stands for luxury, innovation, and opportunity. Hence, Luxio. We stand for creating opportunities for customers & employees alike, while bringing the world more luxurious & innovative products.
  • What is the goal of Luxio?
    • Luxio's mission is to make the USA known for luxury, by bringing luxurious products from all over the globe as well as producing high quality products of our own.
  • What brands does Luxio offer?
  • How long does shipping take? Is it free?
    • We offer free, 2-day shipping and excellent prices for even the most high end brands.
  • Does Luxio offer any products of their own?
    • Lockes Coffee is a brand created by Luxio! We have more brands coming soon.
  • Does Luxio offer wholesale for your kitchen business?
    • Want to purchase our goods at wholesale pricing? Click HERE to submit an application!
  • Will Luxio open a retail location?
    • Luxio has plans to open a retail location in the near future, as for now we have our online store with fast, 2 day free shipping with a large variety of great brands.
  • Is Luxio hiring?
    • Yes, please send all resumes to Nathan@Luxio.com
  • Do you offer ___ brand?
    • If you have any brands or products you want offered on the website, send an email to sales@luxio.com
  • Have a problem with the website or order?
    • Email Support@Luxio.com with your issue!
  • Need to return your order? 
    • View our returns page & email: Returns@luxio.com with your order number, picture of product/problemm and all relevant information for the return. Must request within 30 days of recieiving order. 
  • Is Luxio.com BBB Accredited? 
    • Yes! Luxio recieved BBB Accreditation on 4/6/2022 with an A- rating. BBB awards Accreditation to companies who honor the following: Transparency, honesty, and responsiveness. BBB also looks for companies that safeguard privacy & embody integrity.